Discontinuing One-Time and Auto Pay Credit & Debit Card Payments
Effective May 5, 2014, our Customer Payment Portal will no longer accept credit and debit card as a form of payment to your loan account. Due to escalating fees and increased fraud risk associated with credit and debit card transactions, we have made the decision to discontinue this service. We apologize in advance for the inconvenience this may cause you. However, Evergreen Bank Group is pleased to offer a variety of other simple and secure options for you to make a monthly loan payment.
Online Auto Pay
Fast, flexible and environmentally sound! Setup a single or recurring payment to deduct from one or more of your designated checking or savings accounts each month in our Customer Payment Portal.
For existing Customer Payment Portal customers, please log in here to set up your checking or savings accounts.
If you haven't already enrolled in our payment portal, please click here to enroll.
Manual Auto Pay
Setup a single or recurring payment to deduct from one or more of your designated checking or savings accounts each month in our Customer Payment Portal. Call Customer Support at (888) 505-2265 and request our Auto Pay form.
This option enables you to make a payment over the phone using your designated checking or savings account. Call Customer Support at (888) 505-2265 to schedule a payment.
For those who prefer our most traditional payment method, the Paper Pay option provides a monthly reminder and payment coupon by mail. Mail your check and payment coupon to:
Evergreen Bank Group
P.O. Box 4597
Oak Brook, IL 60522-4597
Should you have any questions regarding this change, please contact our Customer Support at (888) 505-2265 for additional information. Thank you for being a valued customer!