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Evergreen Bank Group has been alerted to a Nationwide Phone Spoofing Scam:

  • Fraudsters are placing “spoofed” phone calls to customers from phone numbers that make it appear the call is coming from your financial institution.
  • Fraudsters are impersonating a member of the bank fraud department and attempting to obtain your online banking account password.

As a reminder:

  • Evergreen Bank Group will never ask you for your password.
  • Protect your accounts - you should never share your password with anyone, including your bank.
  • Check your bank account regularly (ideally daily) and report any suspicious transactions to us immediately by calling 888-505-2265.

Additional tips are available at


We’d also like to make you aware of some Microsoft software issues you might be experiencing if you are a Windows 7 or Internet Explorer user.

Windows 7 and Internet Explorer are no longer supported by Microsoft.

  • Windows 7 is software on older pcs that is a Microsoft product. Microsoft support for Microsoft 7 ended on January 14, 2020. ï¾ï¾ Customers can continue to use Windows 7 and their PC will still work, but these pcs are more vulnerable to security risks and viruses because Microsoft will no longer offer security updates for this system.ï¾ï¾ 
  • Internet Explorer (IE) on a Windows 7 device is also no longer supported by Microsoft as of January 14, 2020.ï¾ï¾  If you continue to use IE on a Windows 7 computer, some features and functions may not operate properly.

Next Steps for Windows 7 PC and Internet Explorer users’

  • Microsoft recommends moving to a new PC with Windows 10.
  • Upgrading to Windows 10 with the default browser of Microsoft Edge, instead of Internet Explorer, will help protect your information and provide a better experience.
  • Other browser options besides Internet Explorer include Chrome, Safari, and Firefox.
  • If you are not sure if you are using Internet Explorer, this link will let you know what you have:ï¾ï¾

More information about Microsoft Windows 7:

Please call 888-505-2265 if you have any questions regarding your accounts.


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