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Get 24-hour access to your funds. Online banking is free of charge with all Evergreen Bank Group deposit accounts.

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Key Features

Reduce Errors

Save Time

Increase Productivity

Online Banking

  • Access detailed account information for all of your business accounts and loans
  • View the front and back of canceled checks
  • Transfer funds between accounts and loans or lines of credit
  • Receive email notification when certain activities occur through eMessenger
  • Download account activity into popular money management software such as Quicken® and QuickBooks®

Online Bill Pay

  • Pay one-time or recurring bills, free of charge:
    • Schedule payments in advance
    • Set up payment reminders
    • Ensure payments are received on time
    • Have all payee information in one convenient place
    • Retain funds until paper drafts are presented for payment
    • Avoid paper clutter
    • More secure than paper billing
  • Make more time for yourself; fewer bank trips necessary
  • Fast, free, and secure service for Evergreen Bank Group business customers1
  • Easily keep track of your finances on-the-go:
    • View account balances
    • Deposit checks
    • Review history
    • Transfer funds between accounts
    • Receive alerts
    • Pay bills
  • Available via any web-enabled mobile phone or device
  • Utilize this service in three convenient ways:
    • Web browsing
    • Mobile app for select Apple® and Android™ devices
    • Text banking2
  • Save valuable time and effort; avoid an extra trip to a branch

To Get Started

Enrolling in EBG Mobile has never been easier!

  1. For iPhone® or iPad® customers, locate our mobile banking app in the iTunes® store.
  2. For Android customers, locate our mobile banking app in Google Play™.
  3. For all other smartphones or mobile devices, simply type www.ebgmobile.com into your phone's web browser to access mobile banking.

View our step by step mobile banking user guide.

Still have questions? Read our FAQs below.

1Your wireless carrier may assess you fees for data or text messaging services. Please consult your wireless plan or provider for details.

2You must first be enrolled in Online Banking to utilize Mobile Text. 

Apple®, the Apple logo, iTunes®, iPad® and iPhone® are trademarks of Apple, Inc., registered in the U.S. and other countries. App Store is a service mark of Apple, Inc.

Android and Google Play are trademarks of Google Inc.

  • Deposit checks anytime, anywhere from your mobile device1
  • Available through online banking or mobile banking app, EBG Mobile
  • Save time, avoid unnecessary trips to a branch
  • Deposit your check in just a few quick clicks
  • Available for Apple® and Android™ devices

Fees

This service has a monthly maintenance fee of $10. This includes access to one account with a total of 20 check item deposits a month. Check item deposits over 20 will incur an additional $1 per item fee. Note: You may add additional accounts at a cost of $5 per month. 

Your wireless carrier may assess you fees for data or text messaging services. Please consult your wireless plan or provider for details.

To Get Started

From Mobile App:

  1. Ensure you've downloaded our mobile banking app
  2. Once the app has launched, access Remote Deposit Anywhere™ by clicking the Deposit icon.
  3. Sign and endorse the back of the check you wish to deposit
  4. Take a one-time photo of both sides of the check
  5. Submit it for deposit using the app 

From Online Banking:

  1. Log into Online Banking via the bank website
  2. Access the RDA tab which is found on the menu bar
  3. First time depositing? Test your flatbed scanner to make sure it's compatible with RDA
  4. Install the RDA Driver when prompted
  5. Complete deposit by entering check totals and scanning both sides of the check

Still have questions? Read our FAQs below.

1Your wireless carrier may assess you fees for data or text messaging services. Please consult your wireless plan or provider for details.

  • Make the free switch to electronic statements1
  • Save paper and save the environment
  • Fast, free, and easy alternative to paper statements
  • Easier to retrieve information when needed
  • Eliminate a paper trail
  • Reduce chances of fraud and identity theft
  • Arrives faster than paper statements
  • Simplify record keeping

To Get Started

  1. Log into Online Banking
  2. Click on eStatements in the top menu navigation
  3. Enter your email address and create a security phrase
  4. Enter the enrollment passcode provided
  5. Agree to the listed Terms and click Enroll Now 

1Terms and conditions may apply.

Mobile Banking

Is my personal and account information protected with EBG Mobile?

Yes, we go to great lengths to protect sensitive information.

  • Personal and account information is never stored on your phone.
  • Information is secured by your unique username and password.
  • We use advanced encryption and monitoring technology.
  • We will never request personal information through email.

What if I forget my username or password?

Please note that the username and password you use to access Online Banking is the same username and password you would use to access EBG Mobile.

However, if need assistance with your username and password, please contact us at (888) 505-2265.

How do I unlock my account?

If your account was locked after incorrectly entering in your password or challenge questions, please contact us at (888) 505-2265.

What happens if my mobile device is lost or stolen?

If the bank is closed, or you'd prefer to tackle the situation yourself, then immediately login into Online Banking at www.evergreenbankgroup.com and change your current username and password by clicking the Options menu.

Next, follow all of the steps for a lost or stolen phone recommended by your mobile service provider. Otherwise, we are here to help! Please call us at (888) 505-2265.

How do I know I'm downloading the real EBG Mobile app?

It's important to download mobile apps from reputable sources only. We currently publish our app in both the iTunes App Store and Google Play. Make sure Evergreen Bank Group is listed as the app publisher or seller in the app store.

You can also help inform us of fraud by emailing ebanking@evergreenbankgroup.com or calling (888) 505-2265.

How do I enroll in EBG Mobile?

In order to enroll in EBG Mobile you must first establish an Online Banking account. You can enroll by visiting www.evergreenbankgroup.com and clicking the Enroll button listed under the Online Banking Login section.

Once enrolled in Online Banking, please do one the following:

  • iPhone Customers: Download EBG Mobile using the iTunes app store. Once the app has finished downloading, launch it and enter in your NetTeller username and password. You will then be asked a few more simple questions to finalize enrollment.
  • DROID Customers: Download EBG Mobile using the Google Play app store. Once the app has finished downloading, launch it and enter in your NetTeller username and password. You will then be asked a few more simple questions to finalize enrollment.
  • Other Mobile Customers: Don't worry; we have a solution for you too! Open the browser on your mobile device and then type www.ebgmobile.com in the address bar. Once the page loads, enter in your Online Banking username and password. You will then be asked a few more simple questions to finalize enrollment. Don't forget to bookmark www.ebgmobile.com on your mobile device's browser for quick and easy access in the future!

Please contact us at (888) 505-2265 if you have any questions are require additional assistance.

What is EBG Mobile?

EBG is our abbreviation for Evergreen Bank Group, and EBG Mobile is our free mobile banking solution that allows you to tackle most of your banking needs directly from your smartphone! After the app is downloaded to your smartphone, you can get easily launch it from your home screen. EBG Mobile has the following features:

  • Deposit Checks
  • Transfer money to anyone in the U.S.
  • Transfer money between your EBG accounts and your other accounts anywhere in the U.S.
  • Initiate bill payments
  • View balances and account history
  • View account alerts
  • View statements
  • Report debit card lost or stolen
  • Find the closest Evergreen Bank Group branch or ATM

Which smartphones are compatible with the EBG Mobile app?

iPhone and Android devices.

Can I use both the EBG Mobile app and Mobile Web?

Yes, both versions of mobile banking will allow for you to login and view balances, history, and alerts. However, Remote Deposit Anywhere (RDA) and P2P Payments are not supported within Mobile Web.

Remote Deposit Anywhere

What is Remote Deposit Anywhere for Business?

Remote Deposit Anywhere (RDA) is our small business check capture solution that allows you to make mobile or desktop deposits of your check items. Simply select the account you would like to make a deposit to and enter the amount of the check. Once this has completed, you're now ready to take an image of the check (front and back) using your mobile device or flatbed scanner. The images, along with the deposit information, will be submitted to the bank for processing. You will be notified via email alerts if the deposit has been accepted for processing.

What do I need in order to use RDA?

For mobile app:

  • An open checking, savings, or money market account at Evergreen Bank Group.
  • An active Online Banking account.
  • The most recent version of our EBG Mobile app for the iPhone® or Android™.

For desktop:

  • An open checking, savings, or money market account at Evergreen Bank Group.
  • An active Online Banking account.
  • A flatbed scanner that utilizes a TWAIN driver.

Which flatbed scanner types can be used with RDA?

You can use any flatbed scanner that utilizes a TWAIN driver. TWAIN drivers are usually installed at the time the scanner is installed on your computer.

What is the cost for using RDA?

This service has a monthly maintenance fee of $10. This includes access to one account with a total of 20 check item deposits a month. Check item deposit items over 20 will incur an additional $1 per item fee. Note: You may add additional accounts at a cost of $5 per month.

How do I capture images with my mobile device to be deposited?

When prompted for an image in RDA, simply center the check within the designated rectangle and press the Camera (capture) button. If the image is blurry or distorted on first attempt, retake the picture until legible for processing. Note: The image software is built within the EBG Mobile application.

Are these images retained on my mobile device?

No, the check images will not be retained by the mobile device or the cellular service at any time. These images will be securely delivered electronically to the bank for processing.

What types of checks are allowed to be captured for RDA?

We accept any kind of check, except foreign checks and money orders.

Do I have to endorse (sign) the check to be deposited?

Yes, all checks deposited via RDA must be properly endorsed.

Do I need to send an image of a deposit ticket along with my check through RDA?

No, we will create an electronic deposit ticket for you. You will only need to take a picture of the front and back of the check being deposited.

Are there cutoff times for depositing checks via RDA?

Yes, the daily cutoff for next day availability on RDA deposits is 5:00 PM CST. All checks deposited after this time will not be processed until the next business day. All checks deposited during weekend hours will not process until Monday with Tuesday availability. Note: Federal Holidays that fall on Mondays will push the processing date back one business day for all weekend RDA deposits. Some checks are subject to hold. Please refer to our Funds Availability disclosure provided to you at account opening.

Are there dollar limits for depositing checks via RDA? Item Limits?

There are daily as well as monthly dollar and count limits for RDA. These limits can be found below:

Daily Limits:

  • Amount: $5,000.00
  • Count: 20

Monthly Limits:

  • Amount: $10,000.00
  • Count: 20

Note: Exception limits can be established upon review and approval by your account officer.

What should I do with the checks after depositing via RDA?

We recommend you store original checks for a minimum of 45 days in a secure location. After this 45 day period, it is recommended that you safely destroy these check items. Note: It is good practice to mark checks as having been "deposited" before storing for your record keeping purposes.

Can I cancel a check after it's been scanned and sent for deposit?

You have up until 4:45 PM CST on business days to notify the bank of sent checks that should be canceled. There is no guarantee cancellation requests submitted after 4:45 PM CST will be honored. Please contact us at (866) 505-2265 or ClientSupport@EvergreenBankGroup.com to initiate this check cancellation. Note: This only applies to items that have not yet posted to accounts.

What happens if I accidentally scan a check twice to be deposited?

If a check is scanned to be deposited with RDA and then is presented again for deposit at a future time, the check will be flagged for duplicate detection. Because of this, the duplicate check item will be rejected and you will be notified.

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